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Some of my Memories are missing

It’s probably because you changed time zones. Changing your time zone from the settings deletes your latest BeReal. It’s impossible to recover the deleted BeReal once you’ve changed the time zone. 

If you haven’t changed time zone, follow the steps below:

  1. Completely quit and reopen the app.
  2. Ensure you have a strong signal (cellular or WiFi).
  3. Wait until you receive the next BeReal notification > take and post your BeReal > go to your profile to view your Memories. 

If your Memories are still missing after troubleshooting the above, get in touch, and we’ll be happy to help.

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