Following a recent update, we are aware that some Android users can no longer use the app. This is because we now require devices to run Google Play Services. We understand this must be frustrating for affected users, but the update was essential for continued app security and stability.
The following devices do not support Google Play Services
Devices running Chinese ROM
Huawei devices manufactured after May 2020
How to check if you have Google Play Services
- Open your device's settings
- Scroll down and tap "Apps"
- Tap "All apps"
- Google Play Services will be shown in this list if installed
If you have Google Play Services installed and still encounter issues, please ensure it's updated to the latest version.
Was this article helpful?
1134 out of 3221 found this helpful