If you witnessed or experienced inappropriate behavior or content on BeReal, you can report it to us.
To learn more about inappropriate behavior, refer to our [Community Standards](https://help.bereal.com/hc/articles/8027121681437).
All reports are confidential.
If you or someone you know is in immediate danger, contact local law enforcement or local emergency services immediately.
We care for you.
We understand how important your data and privacy is.
Answers to many common questions on data and privacy can be found in our [Terms](https://bere.al/terms), [Privacy Policy](https://bere.al/privacy), [Help Center](https://help.bereal.com).
If you have any further questions after reading the information above, don't hesitate to contact us.
We’re here to help.
BeReal is committed to working with law enforcement while protecting the privacy of our users.
Please complete the form below detailing your law enforcement request.
You can also submit a law enforcement request by writing to law-enforcement@bere.al.
Requests must:
- be submitted by a sworn law enforcement official.
- include a valid official law enforcement email address.
- have a valid warrant or other legal process attached.
Once we have verified the validity of a request, we will reply to the email address provided.
Where legally appropriate, we accept requests from law enforcement to preserve records that constitute potentially relevant evidence in legal proceedings. We will preserve, but not disclose, information for 90 days pending service of valid legal process. Preservation requests, in accordance with applicable law, should:
- Be signed by the requesting official;
- Have a valid return official email address;
- Be sent on law enforcement letterhead in a non-editable format;
- Include the BeReal username, and as much information about the information requested (e.g., date and time of photos or messages requested) to enable BeReal to identify and preserve the relevant information.
Non-public user information will not be released except in response to appropriate legal process such as a subpoena, court order, other valid legal process, or in response to a valid emergency request, as described below.
Requests for user account information in accordance with applicable law, are required to include:
- The BeReal username, and as much information about the information requested (e.g., date and time of photos or messages requested) to enable BeReal to identify and preserve the relevant information;
- Provide details about what specific information is requested (e.g., basic subscriber information) and its relationship to your investigation;
- NOTE: Please ensure that the information you seek is not publicly available. We are unable to process overly broad or vague requests.
- Include a valid official email address (e.g., name@agency.fr) so we may get back in touch with you upon receipt of your legal process;
- Be issued on law enforcement letterhead.
We may disclose account information to law enforcement in response to a valid emergency disclosure request. If we receive information that gives us a good faith belief that there is an exigent emergency involving a danger of death or serious physical injury to a person, we may provide information necessary to prevent that harm. We evaluate emergency disclosure requests on a case-by-case basis in compliance with relevant law.
- Clearly explain this is an Emergency Disclosure Request;
- Identity of the person who is in danger of death or serious physical injury;
- The nature of the emergency (e.g., report of suicide, terrorist attack, bomb threat);
- BeReal account name and as much information about the information requested (e.g., date and time of photos or messages requested) to enable BeReal to identify and preserve the relevant information;
- The specific information requested and why that information is necessary to prevent the emergency;
- The signature of the submitting law enforcement officer; and
- All other available details or context regarding the particular circumstances.
Official Account Sign-up